My LingoCulture Account
Manage your profile, billing, and account settings in one placeAccount Settings
How do I set my timezone?
Learn why setting your timezone is the first step to successful learning and how to update it in your account settings.
How can I set or update my personal information?
A complete guide to setting up your LingoCulture profile, including personal details, interests, and profile pictures.
How do I change my password?
A quick guide on how to update your login credentials, including your email address and password.
How do I manage my notifications?
Learn how to view your notification history and customize your email and platform alert settings.
Subscription Settings
How to change your subscription type
Learn how to switch between our different plans, including how to upgrade mid-cycle and the rules for downgrading.
How to pause your subscription
A guide on how to temporarily pause your membership, including specific policies for monthly and multi-month plans.
How can I cancel my subscription?
A step-by-step guide on how to cancel your membership and complete the exit survey.
Payment & Credits
Can I pay in Euros?
Information on how to view pricing and complete your LingoCulture subscription using Euros.
How to update your payment method
A step-by-step guide on how to change your credit card, add a new payment method, or switch to PayPal.
How do my class credits work? (The Hourly Plan)
Understanding how credits are purchased, used, and rolled over within the LingoCulture Hourly Plan.
Can my employer pay for LingoCulture classes?
Information on corporate billing, professional development reimbursements, and how to get an invoice for your employer.
How can I apply for a refund?
Learn about our 14-day refund policy, the $20 guarantee, and how to submit a request.