Keeping track of your investment in your French fluency is important, whether for personal budgeting or employer reimbursement. You can access a complete record of every transaction directly from your account. Transparence totale! (Total transparency!)
How to Find Your Payment History
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Log in to your dashboard at web.lingoculture.com
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Click on your profile icon and select "My Account"
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Go to the "Billings and plans" section on the left-hand menu
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Scroll to the very bottom of the page
What is in Your Billing History?
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Date: The day the transaction was processed
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Amount: The total charged in your selected currency (USD or EUR)
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Status: Whether the payment was successful or is still pending
Troubleshooting
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Check for Duplicate Accounts: Ensure you are logged into the same email address used when you first signed up
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Trial Status: Remember that the initial $7 trial fee and your full membership are separate transactions
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If a charge appears on your bank statement but not in this history, please reach out to [email protected] with a screenshot of the charge so we can investigate
Still need help?
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Talk to us: Click the Chat Bubble in the bottom right corner or email bonjour@lingoculture or [email protected].
