No worries, let’s not panic. If something’s come up, and you’re having trouble attending your class, we’ve got a few ways to help.
Step One: Can You Cancel?
If you know you won’t be able to attend, the first thing to check is whether you can cancel your class. This helps free up the slot for others and lets your teacher adjust their schedule.
💬 Step Two: Contact Us
If you’re running late, facing a tech issue, or just unsure what to do, here are your options:
- Live Chat: Reach out directly through the platform’s live chat. Our team is online and ready to help.
- Email Support: You can also send a message to either of our support emails ([email protected] or [email protected]).
We’ll help you:
- Cancel or reschedule your class
- Notify your teacher if you’re running late
- Troubleshoot any technical issues
🧠 A Gentle Reminder If you know in advance that you won’t attend a class, please cancel it. It helps us keep things fair and respectful for both students and teachers.
We’re here to support you. Whatever the issue, you’re not alone.
