How do I book a class?

Learn how to book your LingoCulture class in under a minute! Step-by-step guide to choosing your time, selecting a teacher, and confirming your booking.

Updated 1 month ago

Booking your first class is easier than ordering a croissant! The whole process takes less than a minute once you know where to click. Let's get you on the calendar. Allons-y!

What You'll Need

You're logged into your account at web.lingoculture.com
Your timezone is set correctly in your profile
You have available classes in your plan (or trial class ready to use)

First time logging in? Go to Profile > Settings first to set your timezone, so class times display correctly!

How to Book a Class: Step-by-Step

Step 1: Go to Your Dashboard

Step 2: Click "Book New Class"

Look for the big red button that says "Book new class" — Click it.

Step 3: Choose Your Date

You'll see a calendar showing the current week and upcoming days. Click on the date you want to have your class.

Step 4: Pick Your Time

Once you've selected a date, you'll see time slots in different colors. Click on any white slot to choose your preferred time.

Understanding the Calendar Colors

Color	What It Means
White	Available: You can book these slots
Striped	Unavailable: Already taken or blocked
Green	Selected: This is the slot you're currently viewing
Light Pink	Booked: You already have a class here

Step 5: Select Your Teacher

After clicking a time slot, you'll see a list of available teachers on the right side of the screen. Browse through the options and click "Select" next to the teacher you'd like to meet.

First class tip: Not sure who to pick? That's normal! Try someone whose bio resonates with you, or just pick any teacher, they're all excellent. You can try different teachers until you find your favorites!

Step 6: Book Your Class

Once you've selected a teacher, click the "Book Class" button.

Step 7: Confirm Within 90 Seconds

Here's where timing matters! When you click "Book Class," the system holds that slot just for you so nobody else can grab it. But you need to act fast:

You have 90 seconds to click "Confirm"
A timer will show you how much time remains
If the timer runs out, the slot releases and turns white again
If this happens, simply select it again.

The 90-second rule exists to prevent people from holding slots they don't actually want.

Success! Your Class Is Booked

Felicitations! You'll see a confirmation message on screen, a "Booking Confirmed" email in your inbox, and your class will appear in your "My Lessons" tab.

Common Booking Questions

Q: I don't see any white (available) slots. Why?
A: Teachers update their schedules regularly. Try checking a different day or time, refreshing the page, or coming back in a few hours, new slots open up frequently! Although is uncommon for the full calendar to show as not "available" so please reach out.

Q: The times look wrong or strange. What's happening?
A: Your timezone might not be set correctly. Go to Profile > Settings and update your timezone. The calendar will adjust automatically!

Q: Can I book multiple classes at once?
A: Yes! After booking one class, simply click "Book new class" again and repeat the process or if you have decided who to book you can multiple selects the slots and select the teachers you want to book.

Q: Can I request a specific teacher if they have no available slots?
A: Not directly through the calendar, but you can mark them as a "favorite" to get extended access to their schedule (see What are "favorite" teachers?).

Still need help?

Talk to us: Click the Chat Bubble in the bottom right corner or email bonjour@lingoculture or [email protected].

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